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> anyone giv me some idea, canada post veryyyy slow
post Jan 31, 2012 - 10:00 PM
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zd1818



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I bought a set of mirror from a member here, the item was handed over to postshop on 1st of Dec in Canada, then 21days later left Canada, should arrive at my place by now but it's still on the way, I paid more than 70 bucks for freight but it's ridiculously slow!!It has been 60days since I paid for that. I am in New Zealand. So anyone have similar issue before?
post Feb 1, 2012 - 12:10 AM
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zd1818



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the status is left country of origin, never change for 1 n half month
post Feb 1, 2012 - 10:17 AM
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3WayStunna

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going from canada to your place in new zealand is going to take a while at best. All i can say is give it another month to see what happens. did the shipper by chance ship through a dedicated shipping company or through the local postal system...if the later then yea i would wait two months...if the first then you should have an ETA atleast...well just my idea on the matter...


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post Feb 1, 2012 - 11:10 AM
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azian_advanced



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the cheapest option to send a parcel to NZ would take 4 to 6 weeks. since it has clearly passed the estimated delivery times, you (or the sender) can file your claim by calling the phone numbers below.

QUOTE
The Ombudsman is the final appeal authority in the complaint resolution process at Canada Post. Customers must first contact Customer Service at 1.800.267.1177 or 1.416.979.8822 outside Canada, to ensure that Canada Post has every opportunity to resolve their complaints. If Customers are not satisfied with the solutions proposed by Canada Post, they may appeal to the Ombudsman. The services offered by the Office of the Ombudsman are free of charge to all Canada Post Customers.

OFFICE OF THE OMBUDSMAN AT CANADA POST
PO BOX 90026
OTTAWA ON K1V 1J8

Tel.: 1.800.204.4198

Fax: 1.800.204.4193

website: canadapost.ca/cpo/mc/aboutus/ombudsman/default.jsf


This post has been edited by azian_advanced: Feb 1, 2012 - 11:12 AM


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