Should I be pissed?, boosted6g is not responding to a sale Options

[CJOHNST3]

here's the background, I bought a front lip from boosted6g 3 weeks ago, it arrived broken - it was shipped in bubblewrap only, not a box, not surrounded by cardboard, just bubblewrap.

I informed him immediately and even though it took a while to respond, he said he's filed a claim.

OK, so do you think he should be sending me a new one? Or sending me my money back. Cause as of right now, he won't respond to my emails, he refuses to give me a phone number to chat like gentlemen. I told him it was busted via shipping on April 9th, wouldn't you expect something by now.

I've come to respect everyone who joins the forum, and value your opinion, Boosted6g has a good seller rating, but for some reason, I feel like I'm getting a raw deal. So I'll open it up to your opinion.

What response would you expect?

April 27 - still no response from boosted6g

This post has been edited by CJOHNST3: Apr 27, 2007 - 10:39 AM

[G3D45]

What response would you expect?

Relax and wait

[CJOHNST3]

here's the background, I bought a front lip from boosted6g 3 weeks ago, it arrived broken - it was shipped in bubblewrap only, not a box, not surrounded by cardboard, just bubblewrap.

I informed him immediately and even though it took a while to respond, he said he's filed a claim.

OK, so do you think he should be sending me a new one? Or sending me my money back. Cause as of right now, he won't respond to my emails, he refuses to give me a phone number to chat like gentlemen. I told him it was busted via shipping on April 9th, wouldn't you expect something by now.

I've come to respect everyone who joins the forum, and value your opinion, Boosted6g has a good seller rating, but for some reason, I feel like I'm getting a raw deal. So I'll open it up to your opinion.

What response would you expect?

relax it is I guess

[Slick]

Relax and wait

^^ x2. I was a customer of his and i got great service. Maybe he's working on trying to sort it out.

[playr158]

a) If it was broken when you recieved it, you SHOULD have declined delivery, a general rule when buying things and recieving shipment is, to INSPECT before the delivery guy leaves, and if its broken do not accept it

b) if its been a few weeks IE 1.5 or more then yea i would start getting upset too thats just poor business

This post has been edited by playr158: Apr 22, 2007 - 5:19 PM

[neKronos]

what carrier shipped it?

[6strngs]

PM'ed you his phone #

[m0dd3d1]

Relax and wait

^^ x2. I was a customer of his and i got great service. Maybe he's working on trying to sort it out.

Even if he's "sorting it out" he should at least touch base with CJOHNST3; even if he was busy or swamped or w/e. Bad for business.

[CJOHNST3]

it wasn't obvious it was cracked, as likely what happened is the shipper bent it so it would fit in a truck, and it bent so far it split - not viewable under bubblewrap.

Not sure who the shipper was - maybe I'm just impatient since I was to have it installed on the 9th. How long to claims take?

[lagos]

honestly ... i would say its not his fault. shipping companies damage items all the time, and thats the risk you take when you have something mailed to you. its also the reason why you should pay the seller a few more bucks to cover shipping insurance,

This post has been edited by lagos: Apr 22, 2007 - 11:34 PM

[m0dd3d1]

honestly ... i would say its not his fault. shipping companies damage items all the time, and thats the risk you take when you have something mailed to you. its also the reason why you should pay the seller a few more bucks to cover shipping insurance,

True dat! And + a few more bucks so he can put it in a box!

[playr158]

honestly ... i would say its not his fault. shipping companies damage items all the time, and thats the risk you take when you have something mailed to you. its also the reason why you should pay the seller a few more bucks to cover shipping insurance,

True dat! And + a few more bucks so he can put it in a box!

Sorry, but if you're selling body parts and fragile pieces....that junks should come IN A BOX....
thats EXPECTED

[supradog1]

AGREED^^^^!!!! product should be packed in a box... bubble rap offers no support... im shocked that the shipping co shipped it that way... get your money back and go ealse were...

This post has been edited by supradog1: Apr 22, 2007 - 11:55 PM

[Fate]

clear is a good guy and i have done business with him/talked over the phone with him numerous times. it is ashame though that it came cracked. i would call him (if 6strngs gave number) and leave a few voice mails then take it from there. best of luck though.

[easternpiro1]

clear is one of the good guys. i talked to him last week. he wouldnt crap on ya. i would be mad at the shipping company because from what i understand and seen with my own eyes (bought a kit from him) HE ALWAYS packs it WELL and in a box)

[celiracer]

I have done business with him numerous of times. Great guy fast shipping. Never had anything come without a box tho. My sides got cracked from shipping and i let him know but told him not to worry about it because my bodyman fixed them. Just be patient, during saterdays and sundays he wont reply because its the weekend. he's only on the internet and stuff during the weekdays. so be patient he'll reply back with your stuff today or tomorrow.

[LewFX]

can someone pm me his number

[tomazws]

a) If it was broken when you recieved it, you SHOULD have declined delivery, a general rule when buying things and recieving shipment is, to INSPECT before the delivery guy leaves, and if its broken do not accept it

b) if its been a few weeks IE 1.5 or more then yea i would start getting upset too thats just poor business

argument A is harder to do than said... Can't really open up packages while having the delivery dude standing there waiting for you to check the package content.

From what I'm hearing, packing seems horribly done. Though, carriers should come with some sort of basic insurance. Say UPS usually comes with basic $100 insurance even if you didn't purchase it. The only problem is ONLY the shipper can claim money back, receiver can't really do anything. I guess just wait for responses..

[playr158]

a) If it was broken when you recieved it, you SHOULD have declined delivery, a general rule when buying things and recieving shipment is, to INSPECT before the delivery guy leaves, and if its broken do not accept it

b) if its been a few weeks IE 1.5 or more then yea i would start getting upset too thats just poor business

argument A is harder to do than said... Can't really open up packages while having the delivery dude standing there waiting for you to check the package content.

From what I'm hearing, packing seems horribly done. Though, carriers should come with some sort of basic insurance. Say UPS usually comes with basic $100 insurance even if you didn't purchase it. The only problem is ONLY the shipper can claim money back, receiver can't really do anything. I guess just wait for responses..

get some backbone then son...they wait for people to check all the time, and the companies ALWAYS recommend doing it...

its only hard if u don't have the guts to ask the guy to wait a sec

This post has been edited by playr158: Apr 23, 2007 - 1:47 PM

[tomazws]

a) If it was broken when you recieved it, you SHOULD have declined delivery, a general rule when buying things and recieving shipment is, to INSPECT before the delivery guy leaves, and if its broken do not accept it

b) if its been a few weeks IE 1.5 or more then yea i would start getting upset too thats just poor business

argument A is harder to do than said... Can't really open up packages while having the delivery dude standing there waiting for you to check the package content.

From what I'm hearing, packing seems horribly done. Though, carriers should come with some sort of basic insurance. Say UPS usually comes with basic $100 insurance even if you didn't purchase it. The only problem is ONLY the shipper can claim money back, receiver can't really do anything. I guess just wait for responses..

get some backbone then son...they wait for people to check all the time, and the companies ALWAYS recommend doing it...

its only hard if u are weak

OK fine, I'm more of speaking for myself. We receive 20~50 packages a day, we honestly CANNOT check every single one. The best we can do is to make sure packages have a department written on it, if no department or reference number is stated, we'll bounce it.