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> COMPANY WARNING:, HYPERFORMANCE
post Apr 6, 2009 - 4:15 PM
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pittfirefighter



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Joined Oct 10, '06
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OK so let me just tell about my recent experience...

i decided i wanted a body kit for my car. i wanted a 404 style kit. now the most common maker of this kit "erebuni" no longer exists in the US. so i decided to start shopping online and see what i could find. Welll.... i found a site: hyperformance. Everything seemed legit. So i called them and asked: do you have this kit for the 94 celica IN STOCK. "yes we do and its ready to ship" was the answer i got. so i said i will take one. well the price was cheap.. thats why i went with this company but it would take 15-20 business days for processing, handling, and shipping. FINE... large items.. i can wait. so 30 business days later i call the company back. after being transferred about 10 times i finally talk to someone that says they no longer carry that kit. haha... well thanks for the phone call guys. F it. it happens right? so i say ok.. refund my card... now take it this was about a month ago this happened. lady says ok but it takes 15-20 days to process a refund... WTF!? ok but what else can i do?? well today i call... p'ed as can be! WHERE IS MY MONEY!? lady says oh it takes 15-20 days... i said i know! its been a month! she tells me that it was just processed last week and that i would see my funds at the end of next week...

DO NOT DEAL WITH THIS COMPANY! THEY ARE A POS! terrible customer interaction. terrible all the way around.

sorry i just had to vent!

good day all


--------------------
Breaking Axles...
post Apr 6, 2009 - 4:19 PM
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Bigblock

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WTF-Hope you get your $$$ back!!
post Apr 7, 2009 - 8:25 AM
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chacha

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Joined Dec 29, '05
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talk to bank and file a case on the company with teh help of your bank....do it now before it is too late....get your money back.

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