JRP is testin my nerves.... Options

[Valo666]

So i know that ive been on here posting and ranting about how great JRP, Johnson Research and Performance, is. Ive been goin 2 these guys for awhile for parts for my celi, parts for friends cars and parts for when i worked at a performance shop awhile back. Any ways, service up till this point..been absolutely great, nice ppl, good prices, stuff is usually redily availabe n if its not, its in within 2 or 3 days. So this is where i got my Sparcos from, and every thing i need to install them, except 2 peices. I ordered every thing late sept/early oct. They said that seats, sliders, adaptors, hardwear, every thing except for the bases would be in within a week...sure enough every thing was. So they said the bases have to be special ordered from sparco in California because they arent usually availble. The guy said it would take roughly 4-6 weeks to get them in. I.E. they shoulda been in mid nov at latest. So they gave me a rough idea of when they would be in, so i called them numerous times seeing when they would be in, never got a straight answer, then got told they would be shipped up within the week, this is early nov, and they werent. I got screwed around by these guys like 10 diff times between the point of ordering and gettin. I managed to talk to the manager and he told me he would take a whole wapping $20 off each base's price (price is $125 each, total bill was over $2200), and would track them down for me. I went in there last week(22nd) to get them, sure enough, they havent even been shipped and arent even finished being painted. The guy in Cali said they would be shipped the next day. Carson (idiot im dealing with) tells me they should b in yesterday or today. Call yesterday and he tells me they got a truck on friday but didnt know if they were in, so he said he was gonna go take a walk to see if he can find it. So tells me he would call me back in 10 or 15 min. So i waited 40 min for him 2 call back, so i called back and apparently the retard went for lunch. So the guy i talked 2 when i called back told me they would be reciving a truck late yesterday or today after noon. I call them today, and carson blasts me and apparently told me yesterday that the truck would b in wensday or thursday. So almost 2 months after the fact of ordering them, they still arent in. These guys are seriously gettin on my nervs. So any one in the GTA, if ur gonna order any thing from JRP, talk to Brent, Big Steve or Shawn. They will actually track stuff down for u and get them in within a reasonable time frame.

[Valo666]

so..once again they **** me around. They said today it would be in, at very latest. So i call around 2:30 and the guy who first did the order answers, so i say "Hey Carson, its Bryan, are the brackets in yet?" so he says "NOPE!"...n then it goes silent..so i say "ooookkk..well can u figure out where exactly they are?? Like use the shipping tracking number??" So he goes "uhhhhhh..umm..i guess so..gimme a min to find the tracking # and ill call u back in 5 min" so sure enough he calls back in 10 min, and says "yea, the truck is stuck at the boarder, it should be here tomorrow" Second time its been said its at the boarder. So i ask to speak to the manager, so he calls me back 40 min l8er n puts me on a conference call with carson and me. So i tell them im very disapointed in the service ive been gettin, the fact they r givin me different time frames for the last few weeks, and that im gettin poor coustomer service. SO they turn it around and make it seem like its not just for me to be mad at them. So they said most likely its gonna b in tomorrow, but not gaurenteed. So for all i know it could be in tomorrow or monday.