Should I be pissed?, boosted6g is not responding to a sale Options

[CJOHNST3]

here's the background, I bought a front lip from boosted6g 3 weeks ago, it arrived broken - it was shipped in bubblewrap only, not a box, not surrounded by cardboard, just bubblewrap.

I informed him immediately and even though it took a while to respond, he said he's filed a claim.

OK, so do you think he should be sending me a new one? Or sending me my money back. Cause as of right now, he won't respond to my emails, he refuses to give me a phone number to chat like gentlemen. I told him it was busted via shipping on April 9th, wouldn't you expect something by now.

I've come to respect everyone who joins the forum, and value your opinion, Boosted6g has a good seller rating, but for some reason, I feel like I'm getting a raw deal. So I'll open it up to your opinion.

What response would you expect?

April 27 - still no response from boosted6g

This post has been edited by CJOHNST3: Apr 27, 2007 - 10:39 AM

[Culpable04]

a) If it was broken when you recieved it, you SHOULD have declined delivery, a general rule when buying things and recieving shipment is, to INSPECT before the delivery guy leaves, and if its broken do not accept it

b) if its been a few weeks IE 1.5 or more then yea i would start getting upset too thats just poor business

argument A is harder to do than said... Can't really open up packages while having the delivery dude standing there waiting for you to check the package content.

From what I'm hearing, packing seems horribly done. Though, carriers should come with some sort of basic insurance. Say UPS usually comes with basic $100 insurance even if you didn't purchase it. The only problem is ONLY the shipper can claim money back, receiver can't really do anything. I guess just wait for responses..

Tomaz the receiver CAN approach the shipping company. I remember when I sold my 404 front lip I packed it really nice but the buyer got it broken right in the middle so he sent me pics of it and I told him that I put insurance on it, he went to UPS and file a claim they paid for the lip to get fixed and they didn't even contact me so the receiver actually can complain and file a claim if needed, you just have to do it the right way and within a reasonable time frame.