Serious Computer Problems, all help wanted Options

[HaysoosKreesto]

Alright, this is going to take the likes of an expert. I have spent all my knowledge of this computer and it still remains unusable.

So this is the situation. Apparently one of the people who owned this computer had downloaded a virus while download porn or music. Limewire strikes again some would say.

I thought this would be a simple issue of just installing anti-virus/ anti-malware. Problem is, I am 90% certain this is a bot and not a virus or malware. So what happened is that something has created an new Administrator account called Administrators, using that account, had weakened the Admin account so I can't change the Administrators account.

The new admin account had made it so that I cannot install any new programs, nor could I use the internet. Not only that, but now I can't change any settings because I don't have permission in any account to do so.

I tried using Slackware to see if I could see the account and its password, but I couldn't. I tried using ERD 2005 and 2007 to see if I could change it through there however everytime I tried to use it, the computer would BSoD on me so I had no luck with that. I tried using CCleaner, no luck. I tried using Malwarebytes, couldn't install. I tried installing HiJack this, and it wouldn't install. I tried all of this in safe mode, no dice. I tried getting the i386 presets on the computer, but no dice as well.

What am I missing to complete this project? What haven't I tried?

[benzo]

if its what my lil sisters got a while back you might have to wipe it allll and start from fresh. viruses, or what ever it is that you got, tend to change the registry and once thats happens your kinda screwed.


anyways try AVG and search and destroy. both are free.

& do you know how to look up the current processes? on xp i believe its just ctrl alt delete, click processes and organize them in order from most memory to least. then google each process name, if you have a lot, google the ones with wierd names. i bet you will find something that doesnt belong.


second. go to run. type MSCONFIG, then start up. you should have a lot of things starting up. ya probably got itunes, quicktime, media player, and other programs you use daily loading up as soon as the computer gets to the desktop. I would suggest turning off anything LIMEWIRE related, then google each start up name if its not familiar and turn then OFF! do not turn off anything windows related....

EDIT i didnt want to start rambling or anything..so if you got any questions let me know..

This post has been edited by benzo: Dec 1, 2009 - 1:43 PM