Serious Computer Problems, all help wanted Options

[HaysoosKreesto]

Alright, this is going to take the likes of an expert. I have spent all my knowledge of this computer and it still remains unusable.

So this is the situation. Apparently one of the people who owned this computer had downloaded a virus while download porn or music. Limewire strikes again some would say.

I thought this would be a simple issue of just installing anti-virus/ anti-malware. Problem is, I am 90% certain this is a bot and not a virus or malware. So what happened is that something has created an new Administrator account called Administrators, using that account, had weakened the Admin account so I can't change the Administrators account.

The new admin account had made it so that I cannot install any new programs, nor could I use the internet. Not only that, but now I can't change any settings because I don't have permission in any account to do so.

I tried using Slackware to see if I could see the account and its password, but I couldn't. I tried using ERD 2005 and 2007 to see if I could change it through there however everytime I tried to use it, the computer would BSoD on me so I had no luck with that. I tried using CCleaner, no luck. I tried using Malwarebytes, couldn't install. I tried installing HiJack this, and it wouldn't install. I tried all of this in safe mode, no dice. I tried getting the i386 presets on the computer, but no dice as well.

What am I missing to complete this project? What haven't I tried?

[Galcobar]

If you can figure out what program is causing the problem, sue Task Manager to end all the associated processes you can find. That should give you enough control back to install an anti-virus/malware program. Alternately, try running the program off a USB key, rather than installing it onto the computer.

Once the virus is disabled you do the manual deleting as necessary, and re-run the security program.

[HaysoosKreesto]

If you can figure out what program is causing the problem, sue Task Manager to end all the associated processes you can find. That should give you enough control back to install an anti-virus/malware program. Alternately, try running the program off a USB key, rather than installing it onto the computer.

Once the virus is disabled you do the manual deleting as necessary, and re-run the security program.

You don't understand. The bot now has gone beyond backround processes into creating its own profile as "AdministratorS" (not with a capitol s) and doesn't need to opporate under my profile, or any for that matter. I can't access it and it just basically a lost cause.





A live boot CD is what I gave them in order to use the damn computer momentarily lol. I was thinking about Ubuntu and I've never heard of Linux Mint. Sounds interesting and i'll have to dust off the old laptop to see what its all about.