UPS...... Options

[KaJuN]

anyone else ever had problems with UPS? i ordered splitters on july 7th, and i still haven't got them! this is all it says on my tracking page:

WINNIPEG,MB, CA 25/07/2007 7:36
BROKERAGE RELEASED SHIPMENT. SHIPMENT IS SUBMITTED TO CLEARING AGENCY FOR FURTHER CLEARANCE

LOS ANGELES, CA, US 12/07/2007 21:37 ARRIVAL SCAN

GARDENA,CA, US 12/07/2007 21:11 DEPARTURE SCAN
12/07/2007 18:40 FORWARDED TO THE FACILITY IN THE DESTINATION CITY
12/07/2007 17:03 PICKUP SCAN

US 12/07/2007 17:40 BILLING INFORMATION RECEIVED

i phoned ups last week, and the lady told me at first they were in wyoming...? i asked why in the world they would be there of all places, then she told me that that's wrong, they're at customs. so i said oh, okay so that means they should be here in the next couple days. so i asked if MAYBE i could pick them up from customs just so i could get them into the paint shop sooner. she puts me on hold to go ask someone. she comes back about 5 minutes later and says if you wanted to pick them up from WINNIPEG then you would have to release it yourself....but she told me before putting me on hold that they were at customs.

anyway, after getting the run around from ups for about 10 minutes, i established that my splitters are somewhere between gardena california, and my house. gives me a somewhat unsettling feeling

[shin]

it takes awhile for your items to be released from the clearing agency. but once it does it'll arrive at your place. depending where ya item's being shipped from, when it's at the customs waiting to be cleared, they need the shipper to submit them the POWER of ATTORNEY inorder to be cleared. that's for business though.. not sure if it applies to personal shipments.

[Culpable04]

be patient, I've had stuff released in less than a day, and some other have taken a week.


as you long as you can prove UPS received the shipment and is on their hands, you have nothing to worry about. if anything happends they are responsible for your money.

[BlackCelicaGT94]

things go to odd places when being shipped

we ship something to cali and sometimes it makes a stop overnight in Tennessee..its crazy how they work

just be patient

[shin]

that's cause that's where the custom are.

[KaJuN]

in a turn of events, ups has emailed me wanting me to ask the seller of my splitters for a tracer, and admitting they lost the package, hah.

[shin]

yup. so ya need to ask for a refund from the seller. tracer takes 8 days. after that. they'll refund the sender.

[95gtschick]

stupid thing is, this package was shipped with another package that we received 2 weeks ago already...... why couldn't it all just have come together.. argh